LOOK it UP’s Terms and Conditions

  1. These Terms and Conditions (hereinafter collectively referred to as “Terms”) ofhttps://lookitup.net.za/ (hereinafter ” LOOK it UP “) applies to all services provided in the business directory https://lookitup.net.za/, unless there are special circumstances for a certain service.
  2. In LOOK it UP, Clients (hereinafter called “Clients”) are authorised natural persons, legal persons, partners or private associations, that present their activities in LOOK IT UP by using the offered services of the Directory or that use the different registration requiring services.
  3. In LOOK it UP , Users (hereinafter referred to as “Users”) can search for different information about companies and authorised natural persons, this information being used directly in the LOOK IT UP business directory by legal representatives of the organisation and authorised natural persons in question or being taken from publicly accessible information.


  1. By using the LOOK it UP Directory services the client or user agrees to comply mandatorily with the terms throughout the use of the site. From time to time these terms may be changed and will come into effect as soon as they are published on the site.
  2. In order to post ads, to present their business or to use specific services, clients must register in advance. Registration is FREE. As per the requirements of registration form, all the information should be genuine, accurate, current and complete. The client is required to verify his publications at regular intervals and update his contact details and offers.
  3. LOOK it UP cannot guarantee any leads or customers that are generated via the directory , as we do not close the deals and therefore cannot be held liable for any lost income, opportunity or damage
  4. If the client does not meet the obligations concerning the organisations information and completeness of the information in the fields marked mandatory, LOOK IT UP has the right to delete his registration temporarily or permanently and to forbid the client to use the registration-based services.
  5. The use of the search functions and LOOK it UP Directory services does not imply any contractual relationship between the users and LOOK it UP. In this sense there will not be quasi-contractual or contractual claims against the supplier LOOK it UP.
  6. All links from this website are provided for information and convenience only. LOOK it UP disclaims all warranties, express or implied, as to the accuracy, legality, reliability, or validity of the content and function of any such linked websites. Therefore, LOOK it UP assume no responsibility for the sites that we link to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply a lack of endorsement In other words your use of this website is at your own risk.
  7. All users are to do their own due diligence on all clients as LOOK it UP holds no liability with regards to series rendered by the clients. Therefore Neither LOOK it UP and those who helped us to create, produce, deliver, and/or maintain the website are responsible for any damages that may result from your use of the website. This includes direct, incidental, consequential, indirect, or punitive damages and attorneys’ fees arising from your access to, or use of, the website. Therefore, you are entirely responsible for the consequences of your use of the website.
  8. LOOK it UP offers users and customers a simple use right- time and space- to use the provided information. This basic right is limited to the search and visualization of the information and only to personal use. Any other use of the provided information is prohibited. The industrial or commercial misuse of the information presented on the site is strictly prohibited: the creation of information directories, electronic or printed databases, the reproduction, processing or distribution of the information to third parties is prohibited as well.

Content, Copy Write and Ownership

  1. The visitor is aware of the fact that all rights and responsibilities arising from the use of the internet Directory concerning published contents, particularly the copyright law and the right to use, for example the database and files regarding contact information, belong to LOOK it UP or to third parties, especially to the clients and licence suppliers. Databases of the Directory are protected by copyright. When using the Directory the user should consider in addition to these terms also the license terms designated by third parties.
  2. When infringing use rights, clients and users are entirely liable for any damages arising from using them.
  3. The user or client undertakes to report LOOK it UP without delay any occurring error or interruption of services, as well as other threats and evidence of abuse, or copy write infringement committed by others.
  4. No users or clients is allowed to post, send software viruses or any other information, data, programs or content, by e-mail or any other means, designed to interrupt, destroy or limit the functionality of any software, hardware or telecommunication devices.
  5. For all the information: photos, graphics, video, news, data, text, software, music, sound, or any other kind of content, whether it is publicly posted or privately transmitted, the entire liability rests solely with the person who has provided that particular content.
  6. LOOK it UP does not verify any content, which registered clients or users post through the Directory and does not guarantee, nor assume any responsibility for the correctness, integrity or quality of such content.
  7. LOOK it UP has no control over the content published by the users and clients. However the content of the company presentation page cannot have any reference to the following:
  • pornography, adult or mature content
  • excessive profanity
  • content related to racial intolerance or advocacy against any individual, group or organization
  • hacking or cracking content
  • sales of animals
  • illicit drugs and drug paraphernalia content
  • gambling or casino related content
  • sales of weapons or ammunition
  • promotions of illegal activity or infringes on the legal rights of others
  • any other content that is illegal or against the law
  • post or otherwise communicate any false or misleading material or message of any kind
  • infringe any third-party right
  • Spamming, posting chain letters, and placing ads for multi-level marketing (“MLM”) and pyramid schemes
  • distribute viruses or any other technologies that may harm LOOK it UP or the interests or property of LOOK it UP users
  • copy, modify, or distribute any other person’s content without their consent,
  • use any robot spider, scraper or other automated means to access LOOK it UP collect content for any purpose without our express written permission,
  • harvest or otherwise collect information about others, including email site itself, or from other users without the approval of the user or LOOK it UP

We reserve the right to delete with immediate effect, and without warning the presentation page of those companies that contains them.

  1. Spamming the LOOK it UP Directory is prohibited. This includes particularly sending illegal and unsolicited publicity to third parties. When sending emails, it is also prohibited to provide false information concerning the sender, or to hide his identity in any other way.
  2. When registering on the LOOK it UP Directory, the account holder is not allowed to share the password assigned or selected with third parties. The account holder is responsible for all activities conducted through his password. The account holder is required to notify LOOK it UP immediately about any unauthorized use of his password and any other breach of security.
  3. The client sends all the necessary information to implement the service. He reserves the right to transfer and publish data and information and, in turn undertakes to comply with data protection regulations. LOOK it UP posts online and for free the published contents for its users.
  4. The client is fully responsible for the accuracy and legality of the information provided by him/her. This is especially true for clients who have a protected professional title or who are members of a professional association (for example, architects, doctors, tradesmen, lawyers, notaries and accountants). The client explicitly guarantees that the recorded data comply with South African laws.
  5. The client agrees to indemnify LOOK it UP regarding any third-party claims arising from illegally published information. This indemnity obligation includes the obligation to relieve entirely the operator of the Directory of legal defence costs (for example lawyers, Court, Court of Appeal, and legal fees).
  6. The client undertakes that he has all the necessary rights to publish all the texts and materials online. The client transfers all the necessary rights to LOOK it UP for online publication of his presentations, namely: the use rights, the protection of service and other rights, in particular the right of publication, reproduction and dissemination of corporate logos and pictures and the content and period of validity of offers as well.
  7. If the client or user does not have the right to publish a particular content, he must ensure that the content rights holder has agreed to the transfer of rights under the above provisions


  1. The client agrees that LOOK it UP can send information and explanations concerning terms, in particular to the e-mail address of the client. The client is responsible for checking regularly the e-mail address through which he contacts LOOK it UP.
  2. LOOK it UP has the right to regularly inform the client about news and new services offered in the form of a newsletter and to ask the client to revise his published data for accuracy and update them if necessary. If there is any reason for LOOK it UP to believe that the published information is false, inaccurate, outdated or incomplete, LOOK it UP has the right to request from the client to update the information by e-mail at any time; if the client does not respond to the e-mail, LOOK it UP can delete his profile from the Directory. The client has the possibility to cancel this at every newsletter.
  3. LOOK it UP users are given the opportunity to subscribe to our or our partner’s newsletters.
  4. During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to investigate the possible misuse of the data subject’s information.


  1. The registered account holder is fully responsible for access control and for the consequences of abuse committed during his access, as a result of neglected safety measures. Should the account holder abuse his responsibility’s LOOK it UP has the right to delete the client’s information off the site.
  2. LOOK it UP is authorized to store contents and to deliver them to third parties as far as it is required by law or it is necessary and / or permitted by law, in order to comply with legal regulations or judicial/ administrative orders to put into force the terms and conditions, to respond to allegations of copyright infringement by third parties, or to protect the rights, property or personal safety of LOOK it UP, users and clients.
  3. LOOK it UP emphasizes that the technical processing and transmission of contents from clients can be accomplished through different networks and social media sites. These contents might be slightly changed to meet the technical requirements of connecting networks or other devices (for example different Internet browsers or social media platforms). The client aggress that their information can be used on different networks and social media sites.
  4. LOOK it UP is not responsible for the contents or activities provided by the Directory users and clients. This information cannot be attributed to the operator of www.LOOK IT UP .net.za it does not represent his views. The contents include links, profile information, reviews, comments, pictures and videos posted on the web pages of the Directory.
  5. LOOK it UP has great emphasis on the reliability of servers operating with as few and short interruptions as possible. Still interruptions caused by maintenance or server failures are not excluded. Therefore LOOK it UP does not assume responsibility for such interruptions however LOOK it UP will endeavour to resolve all interruptions as timeously as possible.
  6. LOOK it UP assumes no liability for damages arising from the use of the business directory by clients or users because in case of such free services in legal sense there is no service contract. There cannot be invoked / supported the claims for loss of profits, third party claims for compensation or other direct or indirect damages resulting from interruptions.
  7. We use all the technical and organizational security measures to protect authentication information, passwords or any other data recorded for security purposes, from deliberate or accidental manipulation, loss, destruction or unauthorized access. The methods used to meet the protection requirements are in accordance with the generally accepted standards of this field.
  8. If the client or user publishes contents or files in publicly accessible areas, he gives LOOK it UP the right to use these contents (in whole or in part) on a global level, to reproduce, modify, adapt and publish them, if this is done only for the sole purpose of presentation, distribution and promotion of the content in question.
  9. This right is valid only for the period of publication made by the client or user. Clients can remove their publication from the Directory at any time.
  1. If you notice that we violate some of your legal rights regarding one of our listings, please share this directly with us through email info@lookitup.net.za


Collection of data

  1. LOOK it UP collects series of general data, information and cookies when a data subject or automated system calls up the website. This general data and information are stored in the server log files, this information is needed to:
    • To provide and improve our services to both our customers and users to ensure that we deliver the content to our website correctly and ensure that LOOK it UP provides personalised advertising and marketing
    • optimize the content of our website as well as its advertisement,
    • ensure the long-term viability of our information technology systems and website technology
    • provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack as well as to mitigate and investigate fraudulent or illegal services
  1. Therefore LOOK it UP collectes data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process.
  2. When you visit our websites we receive information about your location based on IP address and/or ISP or your mobile carrier. If you visit our sites from a mobile device, that device will send us data about your location based on your phone settings.
  3. LOOK it UP will protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.
  4. LOOK it UP endeavour to keep the directory, services, applications and tools working properly and the community safe. Please report problems, offensive content and policy breaches to



Payments and Fees

  1. The usage of the LOOK it UP website is essentially free of charge. However, LOOK it UP reserves the right to charge fees for special services and site features as well as the publication of online business listings under specific/certain categories on the site.
  2. Each and every fee shall be due for immediate payment and shall be paid for/settled using the different methods of payment offered on the website. Costs that may arise from aborting the payment collection shall be shouldered by the user or client and not LOOK it UP.
  3. The clients shall be informed about new invoices via an email that provides a link to the users Dashboard. By sending these emails only to the registered email address on LOOK it UP
  4. In the event of delayed payments for services, LOOK it UP reserves the right to suspend the execution of the said service(s) and restrict the access of the user until the amount due has been paid.
  5. LOOK it UP reserves the right to temporarily change/modify the fees for services, promotions, and implementation of new functionalities on the website or other marketing offers as deemed necessary.
  6. Customers may purchase premium features for their business listings according to their desired time frame. Should the user choose to delete the listing(s) before the purchased time frame has elapsed, this revokes the right of the user to retain or reuse the rest of the “unused” purchased time. LOOK it UP does not return the costs for the discontinued use of the features/services.
  7. Our fees are quoted in South African Rand, and we may change them from time to time. We’ll notify you of changes to our fee policy by posting such changes on the site. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service.
  8. Our fees are non-refundable, and you are responsible for paying them when they’re due. If you don’t, we may limit your ability to use the services. If your payment method fails or your account is past due, we may collect fees owed using other permissible collection mechanisms.


Published Jan 2019